There are many times when the iPod screen just goes blank and white, and nothing that you do with the controls restores the device to its previous state. You must not panic at such moments, because, like all other consumer electronics products, the Apple iPod also malfunctions sometimes.
There are many reasons why an iPod can freeze, while it is being used. To get into the details of this is not possible, but it could be either a hardware issue or a software issue. The very first thing that you need to ensure is that its battery is charged sufficiently, or at least has some charge left in it. A dead battery can lead to this situation from time to time, and this is the first curative measure that you must take.
Plug the iPod into your computer, or any other power source that you use for charging it, and ensure that the battery has a sufficient charge level. In all likelihood, this will solve the problem and the device will unfreeze.
Fixing a Frozen iPod Screen
In case this method does not work for you, the only thing left for you to do is carry out a hard reset of your iPod. This is simply a method of restarting the device, very similar to the method in which you may restart your PC. Different generations and models, have different button combinations that you need to keep pressed simultaneously for about 10 seconds, and this will solve the problem.
You will not be losing any important data or music and video files on your iPod, by doing this. The only thing that you may end up losing are some modified settings, which can be changed again by you once the device starts up. This combination of buttons has been incorporated into the device by Apple Inc. to battle such a problem itself, and most smartphones also offer the same solution. Here are the different combinations of buttons that you need to press in order to carry out a hard reset of your device.
|Apple iPod Model||Combination of Buttons|
|Nano with a Click Wheel and Classic||Menu button and Play/Pause button|
|Newer Nano||Menu button and Center/Select button|
|Latest Nano||Sleep/Wake button and Volume Down button|
|Shuffle||Turn Off and then turn On|
|Touch||Sleep/Wake button and Home button|
You will need to press these buttons together till an Apple logo flashes across the screen. This is an indication that the hard reset has been carried out successfully. In case of the Shuffle, there is no display screen to see the Apple logo, so all you need to do is turn the device on and off a few times, with a few seconds gap in between. If this method does not work at first, then you need to try it again a few times. You can even try connecting the device to your computer or a power source and then attempt to do this, except in the case of the Shuffle.
If the problem with your iPod still persists after some time, then you need to be concerned, as it could be a technical glitch of some sort. In this scenario, it is advisable to take the device to an Apple retail store and give it to them for repair. They may take some time to return the device and may even charge you a fair amount of money for fixing the problem, but this is the only feasible solution.